TERMS OF USE

Effective Date: July 19, 2023
Last Updated: March 10, 2026

Welcome to https://blackcrownpremierpetservices.yourdogsolution.com/contact-us-3707 (the “Website”). These Terms of Use (the “Agreement”) are entered into by and between you and Black Crown - Pet Services (the “Company,” “we,” “us,” or “our”). This Agreement governs your access to and use of the Website and any products, materials, programs, messaging services, and other services offered by or through the Website (collectively, the “Services”).

By accessing or using the Services, or by clicking to accept or agree when that option is made available, you agree to be bound by this Agreement. If you do not agree to these Terms of Use, do not access or use the Services.

1. Eligibility

To use the Services, you must be at least eighteen (18) years old and capable of entering into a legally binding agreement. By using the Services, you represent and warrant that you meet these requirements.

2. Changes to These Terms

We may update these Terms of Use from time to time in our sole discretion. Any changes will become effective when posted on this page unless otherwise stated. Your continued use of the Services after changes are posted constitutes your acceptance of the revised Terms.

3. Access to the Services

We reserve the right to modify, suspend, or discontinue any part of the Services at any time without notice. We are not liable if any part of the Services is unavailable at any time or for any period.

You may be required to create an account to access certain features. You agree to provide accurate and current information and to keep your login credentials confidential. You are responsible for all activity under your account.

4. SMS / Mobile Messaging Terms

By providing your mobile phone number and expressly opting in, you agree to receive text messages from Black Crown - Pet Services related to your interaction with us. These messages may include, as applicable:

appointment reminders

follow-up messages

customer support messages

account or service notifications

responses to inquiries

promotional or marketing messages, where you have expressly consented to receive them

Consent to receive text messages is not a condition of purchase.

Message frequency may vary.

Message and data rates may apply.

To stop receiving text messages from us, reply STOP to any message you receive from us. After you reply STOP, you may receive one final message confirming your opt-out.

For help, reply HELP to any message or contact us at:

[email protected]
(281) 923-1743

Carriers are not liable for delayed or undelivered messages.

You agree that any information provided through our messaging program is also subject to our Privacy Policy: https://blackcrownpremierpetservices.yourdogsolution.com/privacy-policy-3481

5. Privacy

Your use of the Services is also subject to our Privacy Policy, which describes how we collect, use, and protect your information. By using the Services, you agree to our Privacy Policy: https://blackcrownpremierpetservices.yourdogsolution.com/privacy-policy-3481

6. Prohibited Uses

You agree to use the Services only for lawful purposes. You may not use the Services:

in violation of any applicable law or regulation

to transmit spam, unsolicited messages, or unlawful marketing

to impersonate any person or entity

to interfere with the operation or security of the Services

to attempt unauthorized access to any part of the Website, systems, or networks

to upload malicious code, viruses, or harmful material

to copy, scrape, or exploit Website content without authorization

to use the Services in a way that could damage our business or reputation

7. Purchases, Payments, and Subscriptions

If you purchase any product or service through the Website, you agree to provide current, complete, and accurate payment and billing information.

Prices, fees, and any applicable taxes will be disclosed during checkout.

If you purchase a subscription or recurring service, you authorize us or our payment processor to charge your selected payment method on a recurring basis until canceled in accordance with the terms presented at checkout or in your service agreement.

If a payment fails or is declined, we may suspend or terminate access to the applicable Services.

8. Subscription Renewal and Cancellation

If you enroll in a recurring subscription, your subscription may renew automatically unless canceled before the next billing date.

You may cancel recurring services by following the cancellation instructions provided in your account, by contacting us, or as otherwise stated at the time of purchase.

Unless otherwise stated in writing, fees already paid are non-refundable.

9. Intellectual Property

All content, materials, features, branding, logos, designs, text, graphics, videos, software, and other materials on the Services are owned by Black Crown - Pet Services or its licensors and are protected by intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal or internal business use only, in accordance with these Terms. You may not reproduce, distribute, modify, create derivative works from, publicly display, republish, or exploit any content from the Services without our prior written consent.

10. User Content

If you submit, upload, post, or transmit any content through the Services (“User Content”), you represent that you own or have the necessary rights to that content.

You grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, display, distribute, and otherwise use your User Content as reasonably necessary to operate, provide, and promote the Services.

You are solely responsible for your User Content and agree not to submit anything unlawful, infringing, threatening, defamatory, obscene, harmful, or otherwise objectionable.

11. Feedback

If you provide us with suggestions, ideas, or feedback regarding the Services, you agree that we may use that feedback without restriction or compensation to you.

12. Third-Party Services

The Services may contain links to third-party websites, tools, or services. We are not responsible for the content, policies, or practices of any third party. Your use of third-party services is at your own risk.

13. Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Black Crown - Pet Services AND ITS AFFILIATES, OWNERS, DIRECTORS, EMPLOYEES, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE APPLICABLE SERVICES IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

15. Indemnification

You agree to defend, indemnify, and hold harmless Black Crown - Pet Services and its affiliates, owners, officers, employees, contractors, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, or expenses, including reasonable attorneys’ fees, arising out of or related to your violation of these Terms or your misuse of the Services.

16. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, for any reason, including if we believe you have violated these Terms.

Upon termination, your right to use the Services will immediately cease.

17. Governing Law

These Terms are governed by the laws of the State of TX, without regard to conflict of law principles.

18. Dispute Resolution

Any dispute arising out of or relating to these Terms or the Services shall be resolved exclusively in the state or federal courts located in TX, and you consent to the jurisdiction of those courts.

If applicable law permits, we may elect to require disputes to be resolved through binding arbitration on an individual basis. You waive any right to participate in a class action or class arbitration.

19. Time Limit to Bring Claims

To the extent permitted by law, any claim arising out of or relating to the Services or these Terms must be brought within one (1) year after the claim arose, or it will be permanently barred.

20. Miscellaneous

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

These Terms, together with any policies or agreements expressly incorporated by reference, constitute the entire agreement between you and us regarding the Services.

Our failure to enforce any provision of these Terms is not a waiver of that provision.

21. Contact Information

If you have questions about these Terms of Use, the Services, or our messaging practices, please contact us at:

Black Crown - Pet Services
3006 Bugatti Dr.
Katy TX 77493
[email protected]
(281) 923-1743